How can we help?
A little help with keeping your memories.
Find guidance on using Day in Four and managing your data.
App support
Support email: Support contact details will be available before launch
Please include your app version, device model, Android version, and the steps that led to the issue. Do not send original diary entries, passwords, or verification codes.
Moving your diary to a new phone
Save a backup file from the app’s settings and restore it on your new device. Before uninstalling the app, make sure the backup is saved outside the app.
Deleting an account or personal data
Your account, on-device diary, and Drive backups are stored separately. See account and data deletion for instructions and request options.
Managing your Plus subscription
Check your subscription and cancellation options in Google Play subscriptions. Sign in with the Google account used for the purchase.
Exploring the app before you start
Browse the app screen gallery or open a sample monthly PDF. The sample PDF contains Korean text.